Return & Refund Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.

To start a return, contact us at Customerservice@innovativervsolutions.com.

If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

RV Door Compatibility and Partial Refunds

Clear View is designed for compatible RV screen doors measuring 24¾ inches wide × 70 inches tall. Customers are responsible for measuring their RV screen door and verifying compatibility before placing an order.

If a return is requested because the customer measured incorrectly or the product is incompatible with their RV screen door, the refund may be limited to a maximum of 50% of the purchase price, subject to applicable law.

Please verify your door measurements and compatibility before ordering. If you have questions about compatibility, contact us before making your purchase.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exchanges

The fastest way to get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please remember that it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at Customerservice@innovativervsolutions.com.